Hygienist


Many people are unsure what a hygienist does. Our hygienist, Rachel, does a thorough cleaning in the 30 minute appointment, but also will have the time to advise on what different tooth cleaning aids (floss, inter-dental brushes, inter-proximal brushes) are suited to a particular patient and demonstrate how to use them. Effective cleaning is the most important part of looking after your teeth and will help you to need less treatment.
Hygienist treatment is only available on a private basis, which includes Denplan patients.
Rachel is with us on a Friday and Saturday.

Recalls


We usually send recalls 6 months after the last examination. This will still happen even if the patient has attended in the meantime. Patients can ask for a different time-interval in they wish, or we may advise less frequent recalls for some patients. We will only send a single recall; we will not send another if we are not contacted by the patient. Please remember to tell us if you change address.

We have invested in a new computer system in Summer 2007. As part of its functions we are now able to send recalls by:
· Letter
· Email
· Text message

Please tell us your preferred recall method. If by email or text message, make sure we have your current email address and/or phone number(s).

Missed Appointments /
                Short-notice Cancellations

Please give us 24 hours notice if you cannot attend your booked appointment. We reserve the right to charge private patients who fail to turn up to an appointment or cancel at short notice. This charge will be applied at £90 per hour, pro rata.
Under the new NHS contract from 1st April we cannot charge NHS patients for non-attendance. Therefore those who repeatedly fail appointments will not be seen at this practice.


In an Emergency

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